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Help/Quoting/Build a custom line

Build a custom line

A one-off sign that is not in the catalogue, priced from its ingredients.

What this is for

Not everything you quote is a product you have built. A custom line lets you price a one-off from its ingredients — this sheet, that much machine time, an hour of labour, a few fixings — using the same costs and markups the catalogue uses, so a one-off is priced as carefully as a product.

Build a custom line — the screen in Sign OS

What is on this screen

Each part of the screen above, top to bottom, and what changing it affects.

Custom product line

Title · size · quantity
What the customer sees and how big.
Ingredients
Materials (what they cover), machine time (minutes and setup), labour by department, items, fixed fees — each from the catalogue picker, which opens on My shop with All for the shared catalogue.
Calculate · Cancel · Duplicate · Remove
Price it; throw the line away; copy; remove.
Advanced — fulfilment · specs
Line fulfilment and specs.

Before you start

  • •The materials, machines and items you want to use need to be in the catalogue with a cost.

Step by step

  1. 1

    Under Add a line press + Custom item. The line opens as Custom product on its own screen.

  2. 2

    Give it a title the customer will understand, and a size and quantity.

  3. 3

    Add its ingredients from your catalogue: materials (how much it covers), machine time (minutes and setup), labour by department, hardware items and any fixed fee. Each picker opens on your own stock under My shop; All widens it to the shared catalogue.

  4. 4

    Press Calculate. Costs come from the catalogue and your markups from Settings → Money → Pricing & margin, so the line prices like any product.

  5. 5

    Advanced holds the line's fulfilment and specs. Cancel throws the line away; Back to quote lines keeps it.

Open this in Sign OS →

Tips & gotchas

  • →If you find yourself building the same custom line twice, build it as a product. Talk to build can do that from a description.
  • →The quote page's Breakdown shows exactly which ingredient produced which dollar on a custom line, which is the fastest way to sanity-check it.

Related guides

Add a product line and price itPick a product, set size, quantity and choices, press Calculate.Build a productA priced recipe of material, work and choices that anyone can quote in seconds.Talk to build a productDescribe a product in your own words and get a working recipe back.Set labour rates per departmentWhat an hour of each department costs — and more than one rate where the work runs at different speeds.Add machines & their running ratesPrice printer, laminator, router and laser time automatically.