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Help/Your team & roles/Assign roles & permissions

Assign roles & permissions

Control who can see prices, run production, or change settings.

What this is for

Roles decide what each person can see and do. Floor staff should see their jobs, not your margins. An estimator quotes but may not touch shop settings. Roles keep the right tools in front of the right people.

Assign roles & permissions — the screen in Sign OS

What is on this screen

Each part of the screen above, top to bottom, and what changing it affects.

Role
The set of screens and actions a person gets: Admin (shop owner) sees everything; Sales and Estimator quote; Project manager runs jobs; Production manager and Floor staff see the work without prices; Accounts sees money; Install contractor and Customer are portal-only.
Per-person access
Below the role: switch individual areas on or off for this person only, without inventing a new role.
Deactivate / Reactivate · Delete
Deactivate keeps their history but ends their access at once, including any open session. Delete is for someone who never really joined.
Save changes
Their sidebar and screens change on their next page load.

Before you start

  • •You have already invited the person (see 'Add your team members').

Step by step

  1. 1

    Go to Settings → Team → Users & permissions, open the person, then choose Edit.

  2. 2

    Choose their Role. Each role opens a different set of areas — Admin (shop owner) sees everything, while Production manager and Floor staff see the work, not the money.

  3. 3

    Choose Save changes. Their sidebar and screens update to match on their next visit.

  4. 4

    Need something more specific? Use the per-person access options below the role to fine-tune what they can see.

  5. 5

    Approval rules are no longer on this page. Whether a quote or invoice needs sign-off, and who approves job variations, is under Settings → Money → Quotes & invoices; sign-off before a purchase order goes out is under Purchasing → Purchasing settings. Who can override a credit hold is a permission you give per person here.

Open this in Sign OS →

Tips & gotchas

  • →Give the least access that lets someone do their job — it protects your pricing and reduces mistakes.
  • →Only the Admin (shop owner) role can change roles, so this stays in trusted hands.

Related guides

Add your team membersInvite staff by email so they get their own login.Set how quotes and invoices workDocument numbers, the delivery line, deposits, credit terms and who signs off what.Set how purchase orders are labelled, signed off and sentExpense categories, approval before an order goes out, cancellation emails and supplier bill syncing.Set who can commit how muchA spending limit per person, so a big order needs a second pair of eyes.