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Help/Departments & labour/Create your departments

Create your departments

The stations work flows through, in the order it flows.

What this is for

Departments are the stations a job moves through — design, print, cutting, fabrication, paint, assembly, dispatch, install. Every production step, job sheet section, floor board and capacity figure hangs off them, so they are the first thing to set up after your shop details.

Create your departments — the screen in Sign OS
Create your departments — walkthrough video

What is on this screen

Each part of the screen above, top to bottom, and what changing it affects.

The list

+ Add department
Name and type. The type (Print, CNC / Router, Paint / Finish, Install…) is what starter recipes and the wizard look for.
Reorder handle
Drag rows into production order — jobs and job sheets follow this sequence.
Department · Type · Utilization · Status
Name with its code, In-house or Outsourced, this week's workload against capacity, and Active or off. FROM DEFAULT marks one that came with the starter set.

Inside a department

Overview
Name, type, colour and weekly capacity, with workload at a glance. An in-house department also has its At-risk buffer %: how much slack it needs before a job shows as at risk. Blank uses the shop default from Shop hours & calendar. Only people who can change shop hours can edit it.
Staff
Who is rostered to it and their hours a week — used when capacity comes from people.
Capacity
Where capacity comes from: a weekly minutes figure you set, or the sum of the people in it. Sets the utilisation and at-risk maths.
Labour rates
What its time costs — see Set labour rates per department.
Schedule
Its own working hours and closures, if they differ from the shop's.
Workflow
The statuses a job passes through in this department, shown on the floor board and job sheet.
Outsource (outsourced departments only)
The suppliers work in this department is sent out to.
Duplicate · Archive · Delete
Archive hides a department nothing uses any more without breaking recipes that named it.

Before you start

  • •Decide the real order work moves through your shop; the list is dragged into that order.

Step by step

  1. 1

    Open Settings → Production → Departments and press + Add department. Give it a name and a type (Print, CNC / Router, Paint / Finish, Install and so on) — the type is what the starter recipes look for.

  2. 2

    Open the department. Overview (including its own at-risk buffer, if it needs more or less slack than the shop default), Staff (who is rostered to it and their hours a week), Capacity (weekly minutes, either a figure you set or added up from the people in it), Labour rates, Schedule, and Workflow (the statuses a job passes through in this department). An outsourced department gains an Outsource tab with its suppliers.

  3. 3

    Set the type to Outsourced for work that leaves the building — a powdercoater, a printer you subcontract to. Its capacity is only a forecast. What you charge on top of outsourced work comes from your markups on Pricing & margin.

  4. 4

    Drag the rows into production order. Jobs and job sheets follow this sequence.

Open this in Sign OS →

Tips & gotchas

  • →Departments marked FROM DEFAULT came with the starter set. Rename or switch them off rather than deleting, so recipes that name them keep working.
  • →Utilisation on the list is the coming week's workload against capacity. A department living at 100% is your bottleneck.

Related guides

Set labour rates per departmentWhat an hour of each department costs — and more than one rate where the work runs at different speeds.Read the production timelineEvery job on the days and departments it needs, at any zoom.The floor boardsEach department's live queue of work, as a simple board.Send a job step out to a supplierHand a step you cannot do in-house to a trade supplier, and keep it on your board.