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Help/When things go wrong/Reopen a job you closed too early

Reopen a job you closed too early

Put a completed or cancelled job back on the board.

What this is for

Jobs get marked done before they are. Moving the status back puts the job back in front of the people working on it, and every change is logged so the history stays honest.

Reopen a job you closed too early — the screen in Sign OS

What is on this screen

Each part of the screen above, top to bottom, and what changing it affects.

Status (Job details → Edit)
Back to Queued or In production.
Reopen job (cancelled banner)
For a cancelled job; admins only.

Step by step

  1. 1

    Open the job and change its status back to Queued or In production.

  2. 2

    For a cancelled job, an admin uses Reopen job on the cancelled banner.

Open this in Sign OS →

Tips & gotchas

  • →Reopening a cancelled job does not un-cancel its purchase orders or re-reserve stock — those already happened.
  • →Every status change is recorded on the job's activity, including who moved it and when.

Related guides

Cancel a jobStop a job and settle the material, the money and the calendar.The jobs list & a job at a glanceEvery job from acceptance to dispatch, and how a job page is laid out.